Business Details
Emergency
services
24/7 Emergency Locksmith Services in Plymouth
Masterkey Locksmiths is a family-run business established in Plymouth, offering comprehensive domestic and commercial locksmith services. With over two decades of experience in the building trade, our founder Jim Hill combines traditional locksmithing techniques with carpentry expertise to deliver non-destructive entry solutions and cost-effective repairs. We prioritise transparency, providing upfront pricing with no hidden fees or call-out charges, and guarantee prompt response times within 20 minutes across Plymouth. Our team maintains enhanced Disclosure and Barring Service (DBS) clearance, ensuring trust and safety for clients requiring assistance at any hour. As a locally owned company, we pride ourselves on competitive pricing that consistently undercuts national competitors while maintaining GDPR compliance for data protection.Our commitment to reliability is demonstrated through punctuality guarantees and continuous communication during service delivery, supported by a 24/7 emergency response capability. We specialise in British Standard BS3621-compliant lock installations, anti-bump/snap/drill/pick upgrades, and insurance-approved security solutions. Our carpentry background enables integrated window boarding services following break-ins, while commercial clients benefit from tailored access control systems and data protection-compliant lock installations. Customer testimonials consistently highlight our efficiency, professionalism, and dedication to resolving security issues with minimal disruption.
Services
Emergency Locksmith
Lock Upgrades
UPVC Repairs
Window Boarding
Commercial Security
Highlights and features
- We offer 20+ years of combined locksmithing and carpentry expertise
- Our technicians hold enhanced DBS clearance for client safety
- We guarantee upfront pricing with no hidden costs or call-out fees
- We provide 24/7 emergency response with average 20-minute arrival times
- We deliver GDPR-compliant data protection practices
Associations and certifications
- Disclosure and Barring Service (DBS)
What people say
Excellent service
Prompt response
Reasonable prices
Professional technician
Peace of mind
Services
Emergency Locksmith
Our emergency locksmith service provides immediate response for lockouts, broken locks, and security breaches. Available 24 hours a day, we guarantee arrival within 20 minutes across Plymouth. Using non-destructive entry techniques, we prioritise preserving existing security systems while resolving urgent access issues. Clients receive clear pricing before work commences.
Lock Upgrades
We upgrade existing locks to modern anti-bump, anti-snap, anti-drill, and anti-pick mechanisms. Our British Standard BS3621-compliant installations ensure insurance policy adherence. We assess current security levels and recommend cost-effective improvements, including multi-point locking systems for uPVC doors and windows.
Commercial Security
Tailored security solutions for businesses include access control systems, master key systems, and data protection-compliant cabinet locks. We implement digital and mechanical solutions meeting legal security requirements while maintaining operational efficiency. Emergency boarding services protect commercial premises after break-ins.
Window Boarding
Our combined carpentry and locksmithing expertise enables rapid window boarding for broken panes. We secure timber and uPVC frames using durable materials, preventing further damage while maintaining property security. This service includes temporary boarding and permanent repair options.
UPVC Repairs
We specialise in uPVC door and window repairs, including hinge adjustments, lock realignment, and sealing improvements. Our technicians restore functionality without full replacements where possible, using manufacturer-approved components to maintain warranty validity and security standards.
People
Jim Hill
Owner & Lead Locksmith
Fully qualified locksmith with over 20 years' building trade experience. Specialises in non-destructive entry techniques and holds enhanced DBS clearance. Combines traditional craftsmanship with modern security solutions to deliver cost-effective repairs and upgrades.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency locksmith services with average response times of 20 minutes across Plymouth.
Are your technicians DBS checked?
Yes, our lead technician holds enhanced DBS clearance and undergoes rechecks every three years.
What areas do you cover?
We serve Plymouth, Devon, and Cornwall with both emergency and scheduled locksmith services.
Do you offer free security assessments?
Yes, we provide free no-obligation home security appraisals to identify potential vulnerabilities.
Are your lock upgrades insurance approved?
We install British Standard BS3621-compliant locks that meet insurance policy requirements.
What payment methods do you accept?
We accept major credit/debit cards and cash payments for completed services.
