Business Details
Emergency
services
24/7 Emergency Locksmith Services in Penicuik
1st Call Locksmiths is a family-owned business based in Penicuik, Scotland, founded by professional locksmith Ross Watt. With over two decades of experience, we specialise in providing reliable and high-quality locksmith services to residential and commercial clients across Midlothian, Edinburgh, and the Scottish Borders. Our team of CRB-checked professionals operates 24/7, offering rapid response times for emergency lockouts, uPVC door and window repairs, and advanced security solutions.We pride ourselves on using only insurance-approved, BS3621-compliant locks and guarantee all workmanship. Backed by 21 years of industry expertise, we deliver tailored security advice, master key systems, and fire safety hardware installations. Our commitment to transparency ensures no hidden fees, with all services fully insured and competitively priced. Customer satisfaction remains our priority, evidenced by our five-star reviews and longstanding reputation as trusted local experts.
Services
24/7 Emergency Locksmith
Residential Locksmith
Commercial Locksmith
uPVC Specialists
Break-in Repairs
Insurance Surveys
Master Key Systems
Fire Hardware
Parts Sourcing
Emergency Lockout Assistance
Highlights and features
- 21 years of experience in reliable locksmith services
- CRB-checked professionals with identification
- 24/7 emergency services with no call-out fees
- Insurance-approved BS3621 compliant locks
- Fully guaranteed workmanship and products
Associations and certifications
- BS3621
- CRB Checked
What people say
Friendly, professional service
Excellent speedy service
Highly recommended
Quick response within 30 minutes
Fully insured and guaranteed work
Services
24/7 Emergency Locksmith
We provide round-the-clock emergency locksmith services for residential and commercial properties. Our team responds within 60 minutes to lockouts, broken locks, and security breaches. Using non-destructive entry techniques, we prioritise rapid access with minimal damage to doors or locks.
uPVC Lock Repairs
Specialising in uPVC door and window security, we repair, replace, and upgrade locks to meet modern safety standards. Our services include anti-snap cylinders, sash jammers, and compliance with British and European security regulations. We address common issues like lock snapping and misalignment.
Commercial Locksmith
We offer tailored security solutions for businesses, including master key systems, safe installations, and restricted key systems. Our services cater to hotels, offices, and retail spaces, with special rates for contracts and recurring work.
Insurance Surveys
As master locksmiths, we conduct comprehensive security surveys for insurers. Our reports evaluate existing security measures and recommend upgrades to meet insurance requirements, including BS3621-compliant lock installations.
Master Key Systems
We design and install custom master key systems for residential and commercial properties. Our solutions allow multiple locks to operate with a single key or hierarchical access control for large facilities like hotels and offices.
People
Ross Watt
Owner & Lead Locksmith
Ross Watt, a professional locksmith with over 20 years' experience, founded 1st Call Locksmiths in Penicuik. He specialises in uPVC security and emergency lockout solutions, maintaining a reputation for reliability and technical expertise.
Questions
Do you charge call-out fees for emergency services?
No, we offer 24/7 emergency services with no call-out fees. The quoted price includes all labour and parts.
Can you repair uPVC door locks?
Yes, we specialise in uPVC lock repairs, replacements, and upgrades to modern anti-snap cylinders and BS3621-compliant systems.
Are your locksmiths CRB checked?
All our technicians are CRB checked and carry identification for customer safety and verification.
Do you provide commercial security solutions?
Yes, we offer master key systems, safe installations, and contract services tailored to business needs with preferential rates.
How quickly can you respond to an emergency?
We typically arrive within 60 minutes of your call, often faster depending on your location in Midlothian or Edinburgh.
Are your locks insurance approved?
We install BS3621-compliant locks approved by most UK insurers to ensure coverage in case of burglary.
