Business Details
Emergency
services
Your Trusted Edinburgh Locksmith Partner
Hero Locksmith is a trusted, locally-owned Edinburgh-based locksmith service with extensive experience in residential and commercial security solutions. Our team of fully insured professionals provides rapid response times, specialising in emergency lockouts, UPVC door repairs, and high-security lock installations. As accredited members of the Edinburgh Trusted Trader scheme, we adhere to rigorous standards of reliability and customer service. We prioritise non-destructive entry methods and use only quality branded parts with warranties up to 20 years.Our transparent pricing policy ensures no hidden fees, with fixed quotes provided over the phone before any work commences. With operating hours from 6am to 9pm seven days a week, we combine local knowledge of Edinburgh's streets with technical expertise to deliver efficient solutions for lock repairs, key cutting, and security upgrades across the Lothians region.
Services
Lock Repairs
Emergency Locksmith
UPVC Door Repairs
Master Key Systems
Key Cutting
Highlights and features
- 24/7 emergency response with 30-minute average arrival time
- No call-out fees during day or night
- Quality branded locks meeting British Standards
- Accurate upfront pricing with fixed quotes
- 12-month minimum warranty on all parts and work
Associations and certifications
- Edinburgh Trusted Trader
What people say
Friendly service
Quick response
Fair prices
Professional work
No hidden fees
Services
Emergency Locksmith
Our 24/7 emergency locksmith service provides rapid assistance for lockouts and broken locks. Technicians typically arrive within 30 minutes, using non-destructive entry methods to minimise property damage. All emergency repairs include quality parts with minimum 12-month warranties, with transparent pricing quoted before service commencement.
UPVC Door Repairs
Specialist UPVC door repair service addressing misalignment, broken mechanisms, and security upgrades. We replace euro cylinders with anti-snap alternatives and repair multi-point locking systems. All components meet current British Standards, with comprehensive guarantees covering both parts and workmanship for residential and commercial properties.
Lock Replacement
Comprehensive lock replacement service featuring insurance-approved security locks. We install BS3621-compliant deadlocks and high-security cylinder locks to enhance property protection. Each installation includes professional fitting and security advice, with warranties up to 20 years on selected premium products.
Key Cutting
On-site key cutting service for residential, commercial, and automotive locks. Our mobile service vehicles carry extensive key blanks for immediate duplication. We provide replacement keys for standard and high-security lock systems, with programming available for transponder-equipped vehicle keys.
Master Key Systems
Custom master key system installations for commercial properties. This service enables tiered access control across multiple locks while maintaining individual key functionality. Systems are tailored to business requirements with scalable security options and comprehensive warranty coverage.
People
Richard Hamilton
Owner
Richard Hamilton is the owner and lead locksmith at Hero Locksmith, serving Edinburgh for over 15 years. With extensive experience in residential and commercial security, he specialises in emergency lockouts and UPVC door repairs. Richard personally manages customer service and quality control.
Questions
Do you offer 24/7 emergency services?
Yes, we provide emergency locksmith services 24 hours a day, 7 days a week with typical response times under 30 minutes.
Are your prices fixed or hourly charged?
We offer fixed pricing quoted over the phone before service commencement with no hidden fees or additional charges.
Which areas do you cover?
We operate throughout Edinburgh and surrounding areas including Balerno, Dalkeith, Livingston, Loanhead, Musselburgh, Penicuik, and South Queensferry.
Do you provide warranties on your work?
All parts and workmanship carry minimum 12-month warranties, with selected components offering up to 20-year guarantees.
Are you a local Edinburgh business?
Yes, we're a locally-owned Edinburgh business with detailed knowledge of the area, not a national franchise operation.
Do you charge call-out fees?
No, we do not charge call-out fees at any time, day or night, as part of our transparent pricing policy.
