Business Details
17 Years
experience
Emergency
services
Emergency Locksmith Services in Exeter
Established in 2009, First Choice Locksmith is a family-run, independent business based in central Exeter. We provide comprehensive residential and commercial locksmith services across Devon, combining over 15 years of experience with modern techniques to ensure reliable security solutions. Our team, led by owner Matt, is DBS-checked, fully insured, and approved by Devon & Somerset Trading Standards under their Buy With Confidence Scheme.We prioritise non-destructive entry methods, on-site key cutting, and installation of insurance-rated locks, adhering to strict ethical guidelines to protect customers from substandard work. With 24/7 emergency availability and no call-out fees, we deliver prompt, transparent service directly from our mobile units, ensuring customer satisfaction through guaranteed workmanship and competitive pricing.
Services
Emergency Locksmiths
Non-Destructive Entry
UPVC Mechanisms
Euro Cylinders
British Standard Locks
Commercial Locks
Key Cutting
Garage Locks
Shed Security
Digital Code Locks
Details
- Year established: 2009
Highlights and features
- Trading Standards approved company with rigorous inspections
- Fully qualified, insured, and DBS police-checked professionals
- Over 15 years' experience in residential and commercial security
- Emergency local locksmith service available 24/7
- Genuine customer reviews highlighting reliability and fair pricing
Associations and certifications
- Devon & Somerset Trading Standards Buy With Confidence Scheme
- United Kingdom Locksmiths Association (UKLA)
What people say
Perfect service
Super efficient
Helpful and professional
Excellent service
Reasonable prices
Services
Emergency Locksmiths
Our emergency locksmith service provides rapid response for lockouts, operating 24 hours a day, seven days a week. Using non-destructive techniques, we gain access to properties without damaging doors or locks. All emergency call-outs include on-site key cutting and lock replacement options, ensuring immediate security restoration with no additional fees for out-of-hours service.
Non-Destructive Entry
Specialising in non-destructive entry methods, we utilise advanced tools to open locked doors without causing damage. This service prioritises preservation of UPVC and composite door mechanisms, offering immediate access solutions for residential and commercial properties. Techniques include lock picking and bypass methods, completed with optional lock upgrades to enhance security post-entry.
UPVC Door Locks
We supply and install high-security euro cylinder locks for UPVC and composite doors, including snap-safe models meeting insurance requirements. Our service includes replacement of damaged locks and upgrades to enhance security standards. All installations comply with British Standards, with options available for immediate on-site fitting during emergency visits.
British Standard Locks
Installation of BS3621-compliant locks ensures properties meet insurance company security requirements. This service includes assessment of existing locks, replacement with approved models, and certification of compliance. Ideal for homeowners and businesses seeking to maintain insurance coverage through certified security measures.
Commercial Locks
Tailored commercial locksmith solutions cover lock repairs, master key systems, and high-security installations for offices and retail spaces. Services include emergency access for businesses, lock upgrades to meet safety regulations, and bespoke security planning. We work directly with property managers to ensure minimal disruption during installations.
People
Matt
Owner & Lead Locksmith
Matt founded First Choice Locksmith in 2009 after qualifying as a professional locksmith. With over 15 years' experience in residential and commercial security, he oversees all operations, ensuring adherence to Trading Standards guidelines and delivering hands-on service for emergency and scheduled appointments across Devon.
Questions
Do you offer 24/7 emergency locksmith services?
Yes, we provide round-the-clock emergency assistance for lockouts, operating seven days a week with no additional charges for out-of-hours call-outs.
What areas do you cover?
We serve Exeter and surrounding areas in Devon, including Sidmouth, Exmouth, Honiton, and Tiverton, with rapid response times across our service region.
Are your locksmiths DBS checked and insured?
All our technicians are DBS police-checked and fully insured, meeting Trading Standards approval requirements for customer safety and professional accountability.
Can you replace locks to insurance standards?
We install BS3621-compliant locks that meet insurance requirements, providing certification to ensure your property remains covered under home or business policies.
Do you offer on-site key cutting?
Yes, our mobile units carry extensive key-cutting equipment, enabling immediate duplication of most domestic and commercial keys during service visits.
What payment methods do you accept?
We accept cash, card, and bank transfers for our services, with transparent pricing provided before work commences.
Videos
Reviews (6)
Jed Evans
Nov 20, 2023
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Our initial request for help was answered promptly and Matt was with us next day to diagnose the problem. Parts were ordered same day and the job to replace our front door lock was completed within 24 hours. Five stars for a super quick, professional, courteous and value for money service.
Zoe Carpenter
Aug 17, 2023
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We have used Matt's services on a few occasions now due to an ongoing issue with our composite back door. Matt is friendly, reliable and goes above and beyond expectations! Would highly recommend!
Alex O.
May 15, 2023
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I manage holiday lets, and so we occasionally have issues with keys/locks. Matt was the first person I called. He answered first time, and considering I was calling 6pm on a Sunday evening I really wasn't expecting it to be so easy! He got out to the job within half an hour, and resolved the issue quickly and effectively. First Choice Locksmiths are now our number one go to for our holiday lets in the area. Thanks Matt!
Karl King
Aug 31, 2021
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Matt replied very quickly to me and quoted very reasonably compared to others, and then when he came to diagnose the issue (which again was nice and quick considering it wasn't urgent) he was very honest about the problem and it was a really simple fix for which he didn't even charge us as he said he was in the area! Great service and will definitely hit up if we get other lock issues in the future!! Thanks Matt!
Jonathan Hydon
Nov 25, 2020
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This is the second time I have used Matt's services in 5 years. This time one of my tenants phoned me to say their front door lock wasn't working properly. I phoned Matt and within a couple of hours he had fixed the problem without having to replace the lock and at a very reasonable and fair price. If you have a problem with any locking devices in Exeter and surrounding areas I fully recommend you contact First Choice Locksmiths first.
Helen Passmore
Oct 10, 2020
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Matt visited promptly, made a temporary fix solution and then returned later to permanently replace our faulty upvc door lock. Happy to recommend this business. Good, professional service and reassuringly, Matt wore PPE under the current legislation.
