Business Details
50+ Years
experience
Emergency
services
Trusted 24/7 Locksmith Services in Gateshead
Established in 1948, Taylors Locksmiths is Gateshead's longest-serving family-run locksmith service, trusted by generations for its expertise and reliability. With three generations of master locksmiths, we provide 24/7 emergency assistance and comprehensive residential and commercial security solutions across Tyne and Wear. Our commitment to transparency is evident in our no-call-out-fee policy and fixed labour rates, ensuring clients pay only for the service rendered. As members of the Guild of Master Locksmiths UK since the 1980s, we uphold rigorous industry standards, evidenced by our City & Guilds qualifications and 4 million public liability coverage.Our team, fully DBS and UKSV security-vetted, delivers non-destructive entry techniques and specializes in UPVC door and window repairs, multi-point locking systems, and high-security lock installations. Recognized for customer excellence, we hold the Consumer Excellence (CX) Award and work closely with local authorities, NHS facilities, and emergency services to ensure professional compliance. With a 99.3% resolution rate and a 'no fix, no fee' guarantee, we combine traditional craftsmanship with modern security solutions to meet evolving client needs.
Services
Emergency Lockouts
Key Cutting
UPVC Repairs
Lock Replacements
Security Upgrades
Safe Opening
Boarding Services
CCTV Installation
Master Key Systems
Fire Door Hardware
Details
- Year established: 1948
Highlights and features
- 24/7 emergency response within 30 minutes across Tyne and Wear
- No call-out fees with transparent fixed labour rates from 54.99
- Three generations of master locksmith expertise since 1948
- Non-destructive entry techniques preserving lock integrity
- Fully DBS-checked team with 4 million public liability coverage
Associations and certifications
- Guild of Master Locksmiths UK
- Safe Contractor Approved UK
- UK Government Security Vetted (UKSV)
What people say
Fast emergency response
No hidden fees
Expert UPVC repairs
Professional team
Competitive pricing
Services
Emergency Lockout Service
Our 24/7 emergency locksmith service provides rapid non-destructive entry solutions for residential and commercial properties. Using advanced techniques, we gain access without damaging locks or doors. Available across Tyne and Wear with response times under 30 minutes. Labour rates start at 54.99 during daytime hours, with transparent pricing and no hidden fees.
UPVC Door Repairs
Specialist UPVC door and window repairs including multi-point locking systems, hinge adjustments, and panel replacements. Our technicians fix faulty mechanisms and upgrade security features. Servicing available for both residential and commercial properties with parts supplied at cost price. Fixed labour rate from 54.99 ensures predictable costs.
High-Security Lock Installation
Installation of British Standard cylinder locks, multi-point systems, and insurance-approved security hardware. We offer free spare keys with selected upgrades and full warranties on all fittings. Commercial clients benefit from fire-rated hardware installations and master key systems tailored to business requirements.
Commercial Locksmith Services
Comprehensive commercial security solutions including shutter bolt installations, cabinet locks, and access control systems. We provide bulk key cutting, master key systems, and emergency boarding services. Businesses receive 30-day payment terms with competitive rates starting at 64.99 for standard labour.
Key Duplication Service
Professional key duplication for domestic, commercial, and automotive locks. We cut keys for high-security systems and provide spare keys with selected services. Our mobile service includes on-site key cutting for convenience, with prices starting from 8.99 for standard replacements.
People
Steve Taylor
Master Locksmith & Manager
Third-generation locksmith with 30+ years' experience, managing operations since 2013. Holds Level 4 locksmith qualifications and oversees training for 30+ staff members. Specializes in technical entry methods and security consultations.
Jill Taylor
Office Manager
Handles financial operations and customer service, ensuring transparent pricing and client satisfaction. Coordinates logistics for 24/7 service delivery across Tyne and Wear while maintaining family business values.
Andy Taylor
High Security Specialist
Forensic locksmith with expertise in advanced security systems and master key solutions. Trained in lock-picking techniques for non-destructive entry, serving both residential and commercial clients across the Northeast.
Simon
CCTV Specialist
Certified access control installer with fire door inspection qualifications. Provides integrated security solutions combining physical locks with digital surveillance systems for enhanced property protection.
Ryan
Locksmith & Fitter
Experienced technician specializing in UPVC door mechanisms and emergency lock repairs. Completes 90% of jobs within one hour using mobile workshop equipment for immediate solutions.
Questions
Do you offer 24-hour emergency services?
Yes, our 24/7 emergency locksmith service responds within 30 minutes across Tyne and Wear, with no additional charges for out-of-hours call-outs.
What areas do you cover?
We serve all Gateshead postcodes plus Newcastle, Sunderland, Washington, Birtley, Durham, and surrounding Tyne and Wear areas with rapid response times.
Are your prices transparent?
Yes, we guarantee no hidden fees. Labour rates start at £54.99 for residential and £64.99 for commercial services, with parts supplied at cost price.
Do you provide warranties?
All work includes full warranties, with British Standard locks carrying manufacturer guarantees. We offer free replacements under warranty terms when applicable.
How qualified are your locksmiths?
Our team holds Level 4 City & Guilds qualifications, DBS checks, and UKSV security vetting. We're members of the Guild of Master Locksmiths since the 1980s.
Can you handle UPVC door issues?
Yes, we specialize in UPVC door and window repairs, including multi-point locking systems, hinge adjustments, and mechanism replacements with same-day service.
