Business Details
10 Years
experience
Emergency
services
24/7 Locksmith & Glazing Services Isle of Wight
1st Glass and Locks is a family-run business based on the Isle of Wight, operating for over two decades with expertise in locksmith services, glazing, and UPVC repairs. Founded by father and son team Mark & Jake, we combine extensive technical knowledge with a commitment to customer care, serving residential and commercial clients across the island. Our 24/7 emergency response ensures rapid assistance for lockouts, broken glass, and security upgrades, with a typical arrival time of 30-60 minutes. We pride ourselves on transparency, offering free surveys, no call-out fees, and competitive pricing without VAT.All work is guaranteed for 12 months, and we maintain partnerships with leading lock manufacturers to ensure same-visit repairs where possible. Our reputation, built through word-of-mouth recommendations and consistently positive customer feedback, reflects our dedication to quality craftsmanship and reliable service. As Trading Standards approved professionals, we prioritise safety, security, and satisfaction in every project, from minor repairs to comprehensive security overhauls.
Services
Locksmith Services
Emergency Glazing
UPVC Repairs
Boarding Services
Security Upgrades
Details
- Year established: 2016
Highlights and features
- 20+ years of combined experience in locksmith and glazing services
- Guaranteed 24/7 emergency response within 30-60 minutes
- Free surveys with no call-out charges
- 12-month guarantee on all new parts and workmanship
- Approved by Trading Standards for quality and reliability
Associations and certifications
- Trading Standards
What people say
Prompt service
Professional and polite
Competitive pricing
12-month guarantee
Emergency availability
Services
Locksmith Services
Our 24/7 locksmith service addresses lockouts, broken locks, and security upgrades across the Isle of Wight. We offer same-day repairs using high-quality components from trusted brands like Yale and Chubb. Customers benefit from transparent pricing, no hidden fees, and expert advice on enhancing property security.
Emergency Glazing
We provide rapid boarding and glazing solutions for broken windows and doors, operating 24 hours a day. Our team secures properties swiftly before completing permanent repairs, using safety glass and modern techniques. All work includes a 12-month guarantee for customer peace of mind.
UPVC Repairs
Specialising in UPVC door and window repairs, we fix mechanisms, handles, and locks to restore functionality. Free surveys identify cost-effective solutions, avoiding unnecessary replacements. Our local expertise ensures competitive pricing and long-lasting repairs for Isle of Wight residents.
People
Mark
Owner/Operator
With over 20 years of experience in glazing and locksmith services, Mark leads operations with a focus on quality and customer satisfaction. His hands-on approach ensures every job meets strict standards.
Jake
Co-Owner/Technician
Trained by Mark, Jake brings technical proficiency to emergency repairs and installations. Their father-son partnership combines tradition with modern security solutions for reliable service.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency locksmith and glazing services across the Isle of Wight with typical response times of 30-60 minutes.
Are there call-out charges?
No, we never charge call-out fees. All quotes and surveys are free, with no obligation to proceed.
What payment methods do you accept?
We accept cash, all major credit/debit cards, and bank transfers for your convenience.
Do you guarantee your work?
Yes, all new parts and installations come with a 12-month guarantee as standard.
Can you repair UPVC doors?
Yes, we specialise in UPVC door and window repairs including locks, handles, and mechanisms to avoid costly replacements.
Are you Trading Standards approved?
Yes, we are officially approved by Trading Standards for our commitment to quality and customer service.
