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35 Years
experience
Emergency
services
Professional Locksmith Services in Surrey
Established in 1991, 1st Call Security has built a reputation as a trusted provider of comprehensive locksmith and security solutions across Surrey and surrounding areas. With over three decades of industry experience, our team of certified engineers specialises in delivering both residential and commercial services, adhering strictly to British Standards 3621 for insurance-compliant installations. We offer a 24/7 emergency response service without call-out charges, ensuring immediate assistance for lockouts and security breaches. Our expertise spans UPVC/double-glazed lock repairs, master key systems, security shutter installations, and safe fitting, supported by a 1-year manufacturer's warranty on all parts. Recognised for technical proficiency and customer-centric practices, we serve diverse clients including private landlords, hospitals, and educational institutions.

Our commitment to quality is demonstrated through regular equipment updates, free security analyses, and transparent pricing structures. Customer testimonials consistently highlight our rapid response times, technical competence, and competitive rates, particularly during late-night emergencies. As an ISO-certified business, we maintain rigorous professional standards while offering tailored security solutions that address evolving threats. Our local knowledge of Surrey's security requirements enables us to deliver targeted protection strategies for both domestic and commercial properties.
Services
Emergency Locksmith Lock Replacement Security Systems Key Cutting UPVC Repairs
Details
  • Year established: 1991
Highlights and features
  • We have over 30 years' experience in Surrey's security industry
  • Our team provides 24/7 emergency locksmith services
  • No call-out charges for emergency assistance
  • Certified engineers fitting BS 3621-compliant security systems
  • Free property security analysis available
Associations and certifications
  • British Standards 3621
What people say
Excellent service Within 10 minutes Very reasonable fee Friendly and efficient Would definitely recommend
Services
Emergency Locksmith
Immediate assistance for property access issues with guaranteed 30-minute response times. Available 24/7 across Surrey and surrounding areas, this service includes lock repairs, key replacements, and security upgrades. All emergency work complies with British Standards 3621.
Lock Replacement
Complete lock replacement and installation services for residential and commercial properties. We supply and fit all major lock types including euro-cylinder, mortice, and deadlocks. Each installation includes a 1-year manufacturer's warranty for complete peace of mind.
Security Systems
Comprehensive security system installations including security shutters, window grilles, and keyless entry systems. Our solutions meet current insurance requirements and include free security analysis to identify potential vulnerabilities in your property.
Key Cutting
On-site key cutting and duplication services for residential and commercial clients. We provide replacements for standard and high-security keys, including emergency key cutting during lockout situations. All keys meet industry safety standards.
UPVC Repairs
Specialist UPVC and double-glazed door and window lock repairs. Our engineers fix broken mechanisms, replace damaged components, and upgrade security features to meet modern safety regulations while maintaining the integrity of your existing installations.
Questions
What areas do you cover?
We operate across Surrey and surrounding areas including Banstead, Sutton, Croydon, Kingston, and Worcester Park.
Do you offer emergency services?
Yes, we provide 24/7 emergency locksmith services with no call-out charges.
Are your services insured?
All our work complies with British Standards 3621 and comes with a 1-year manufacturer's warranty.
Can you replace UPVC door locks?
Yes, we specialise in UPVC and double-glazed lock repairs and replacements.
How quickly can you respond?
We typically respond to emergency calls within 30 minutes of contact.
Do you work with commercial clients?
Yes, we serve schools, hospitals, and businesses with tailored security solutions.